Your data is yours.
We build AI that remembers, and we take that responsibility seriously.
For Catalyst, Sera, and future Aurandel products · Last updated March 27, 2026
Short version: We do not sell your data. We do not use your content to train AI models. We keep personal data on Aurandel-controlled infrastructure and limit third-party processing to what is necessary to deliver the product in real time.
Only what the product needs to work
When you visit our website
- Standard web analytics such as page views, referral source, and device type.
- No third-party tracking cookies. No advertising pixels. No data sold to third parties.
When you use our products
- Account information: name and email address.
- Voice data: recordings processed for speech-to-text in real time and not stored permanently unless required for product functionality, such as voice calibration.
- Conversation data: conversations processed to provide personalized responses. We store AI-generated summaries and personalized memories, not raw conversation transcripts.
- Goals and projects: information you create inside our products, including project names, goals, and notes.
- Usage data: session frequency and feature usage in anonymized, aggregated form.
To provide continuity, not surveillance
- To provide and improve our products.
- To personalize your experience across sessions through memory persistence.
- To detect and respond to crisis situations using real-time processing only, not long-term storage.
- We never sell your data.
- We never use your data to train AI models.
- We never share your personal data with advertisers.
Real-time processing with strict limits
Our products use third-party AI services for language processing, voice synthesis, and speech recognition. Your conversations are processed through these services to generate responses.
We select providers who meet our security and privacy standards. We do not permit these providers to retain your personal data beyond what is required for real-time processing.
We do not share your personal information with these services beyond what is necessary to provide the product functionality.
Built for custody and restraint
- All personal data is stored on Aurandel's private server infrastructure.
- Data is encrypted at rest using AES-256 and in transit using TLS 1.3.
- We do not store data on third-party cloud platforms.
- Access to personal data is restricted to authorized Aurandel personnel only.
Control stays with you
- Access: you may request a copy of your data at any time.
- Export: you may request your data in a portable format.
- Delete: you may request permanent deletion, with true deletion completed within 90 days.
- Opt out: you may opt out of any data collection beyond what is essential for product functionality.
California residents: Aurandel complies with the California Consumer Privacy Act (CCPA). You have the right to know what data we collect, request deletion, and opt out of data sales. We do not sell data.
How long we keep different categories of data
| Data Type | Retention |
|---|---|
| Account information | Until you delete your account |
| Personalized memories | Until you request deletion |
| Session data | 90 days |
| Voice recordings | Processed in real time, not stored permanently |
| Web analytics | 12 months in anonymized form |
Questions, requests, and policy updates
privacy@aurandel.com
Beach Hause Hawaii LLC d/b/a Aurandel
Honolulu, Hawaii
We may update this policy from time to time. Material changes will be communicated by email to registered users.